ServiceCore
Agile Project Management · AgilePM

Backlog to retrospective, every sprint in one view.

Scrum and Kanban boards, sprint planning, roadmaps and real-time capacity — wired into the ITIL 4 value stream so delivery teams and service teams finally share a platform. More than a board: an agile operation.

Scrum+Kanban
Boards out of the box
Real-time
Capacity & workload
ITIL 4
Value stream aligned
Overview

What AgilePM looks like on ServiceCore

Most agile tools are a board and not much else. They show you what's in progress, but not whether the team is overloaded, how it connects to the change you're about to ship, or where the work came from in the first place.

ServiceCore Projects runs the whole agile operation. Sprint planning, story points and velocity; drag-and-drop Kanban and Scrum boards; Gantt-style roadmaps; real-time workload and capacity; and a task engine with custom types and controlled status flows. The day-to-day and the long-term sit on the same platform.

And because it's part of ServiceCore, projects connect to the rest of the value stream — a change request becomes an epic, a release links to the assets it touches, an incident feeds back into the backlog. Agile delivery stops being an island.

Scrum & Sprint Management

Plan the sprint, see the velocity

Run Scrum the way your team actually works — sprint planning and backlog, story-point estimation, velocity and burndown, retrospectives and capacity planning. Story points, sprint progress, open work and workload sit on one screen, in real time.

  • Sprint planning & backlog
  • Story-point estimation
  • Velocity monitoring
  • Burndown visibility
  • Sprint capacity planning
  • Retrospective workflows
Scrum & Sprint Management
1,284
Tickets / mo
96%
CSAT
Resolved per week6 wk
w1
w2
w3
w4
w5
w6
Kanban & Visual Workflow

Boards that match how each team operates

Drag-and-drop Kanban and Scrum boards, custom workflows, WIP limits and swimlanes let every team build its own operating model. Column-based WIP limits surface bottlenecks visually, and multi-board architecture keeps teams independent.

  • Drag-and-drop Kanban boards
  • Scrum boards
  • Custom workflows
  • WIP limits
  • Swimlane management
  • Multi-board architecture
Kanban & Visual Workflow
To do
SC-10
SC-11
In progress
SC-13
SC-14
Done
SC-16
Roadmaps & Release Planning

Plan delivery beyond the next two weeks

Gantt-style roadmaps bring backlog, sprints and releases onto one timeline. Track milestones and dependencies, align sprints to the roadmap, forecast delivery and coordinate across projects — so long-term planning and daily execution stay in sync.

  • Gantt-based roadmap
  • Release planning
  • Sprint–roadmap alignment
  • Milestone tracking
  • Dependency management
  • Cross-project coordination
Roadmaps & Release Planning
Discovery
Build
Beta
Launch
Workload, Capacity & Worklog

See who's overloaded before they tell you

Real-time workload and capacity tracking, with heatmaps that surface over-loaded members and idle capacity at a glance. Detailed worklogs and time tracking feed sprint effort analytics — and billing-ready records when the work is for a client.

  • Team workload tracking
  • Capacity & utilization analytics
  • Heatmap visibility
  • Worklog & time tracking
  • Sprint effort analytics
  • Billing-ready worklogs
Workload, Capacity & Worklog
Team utilization
SDLC, Workflow & Governance

From idea to release, under control

Manage the full software lifecycle — requirements, development, QA and deployment readiness — with epic, story, task and bug hierarchies. A workflow engine, approval boards and validation rules apply enterprise governance, and the low-code designer shapes process without code.

  • SDLC orchestration
  • Epic / story / task / bug hierarchy
  • Status transition rules
  • Approval & governance boards
  • Workflow automation
  • Low-code form designer
SDLC, Workflow & Governance
RequesterSubmitted
Team leadApproved
DirectorApproved
FAQ

Questions about AgilePM

It's the platform agile teams use to plan and run delivery — backlogs, sprints, Scrum and Kanban boards, roadmaps and capacity. ServiceCore Projects covers all of that and connects it to the wider ITIL 4 value stream, so delivery and service teams share one system.

An agile operation, not just a board.

Book a demo and we'll show sprints, boards, roadmaps and capacity working together — and tied into your service processes.